Your Next Steps

We’re looking forward to seeing you! To ensure your visit goes smoothly, please follow the guide below based on your current status:

If you still need to schedule:

• Direct Calls: If we reached out to you recently, please complete your booking with our representative on the line.

• Promotional Offers: If you were contacted by us regarding a special offer, please take a quick moment to verify you meet the specific qualifications before finalizing your time.

If you are already on the calendar:

• Review Details: Check your confirmation for the date and time to ensure everything looks perfect.

• Arrival & ID: We prioritize the security and identity of all our guests. Please ensure everyone in your party has a valid, government-issued photo ID ready at check-in.

A Note on Identification: Proper ID is required to honor your appointment and any associated promotions (if applicable). If a guest is unable to provide identification, we may need to cancel the session and any promotional offers could be forfeited. While we always do our best to reschedule, it is subject to availability and offer expiration dates.

Need a hand?

If you have any questions or just prefer to speak with us directly, please give us a call at 616-949-2727. We’re here to help!

Your Security Matters to Us

At Vista Travel Company, your privacy and peace of mind are our top priorities. If you ever receive a call and feel unsure about its legitimacy, we encourage you to pause and reach out to us directly for verification.

Our Commitment to Your Privacy

We take your preferences seriously and strictly adhere to the Federal Do Not Call (DNC) Registry.

• Consent First: We do not authorize any contact to individuals on the DNC list unless explicit consent has already been provided.

Protecting Your Information

To keep your data safe, please keep the following "Golden Rules" in mind:

• Verify Before You Act: If a call feels "off," simply hang up and call us at 616-949-2727.

• Stay Secure: Vista Travel Company will never ask for private or financial information via phone, text, or email without prior verification. The safest way to share sensitive details is in person or through a verified call initiated by you.

Questions?

We’re here to provide clarity. If you’re ever in doubt, just give us a call at 616-949-2727.

Ready to Book?

To get started, please use the specific phone number found on your invitation or in your email.

• Exclusive Offers: These lines are dedicated to the unique promotion you received. Because our offers are seasonal or limited-time, these numbers may expire once an offer concludes, so we recommend calling while it's fresh in your mind!

• Your "Don’t Lose This": Please keep your original invitation in a safe place and bring it with you to your appointment. It’s the key to finalizing your check-in and unlocking your specific offer.

We’re Here for You

If you have any questions at all or need a bit of guidance, please don’t hesitate to reach out to us directly at 616-949-2727. We’re always happy to help!

Understanding Your Promotion

Every special event promotion is unique, and so is every promotional incentive . To ensure you have the best experience possible, we want to help you plan for the details of your specific promotion.

Tailored Terms & Conditions

Because our offers are customized, qualifications and terms vary. We recommend a quick review of your confirmation email, which serves as your personal guide to everything included in your specific package.

Planning Your Travel Budget

While your promotional incentive provides incredible value, there are standard out-of-pocket expenses to keep in mind as you plan your getaway. Typical costs include:

• Essential Fees: Items such as deposits, applicable taxes, and processing fees.

• Personal Experiences: Expenses outside the specific offer, such as dining, entertainment, and transportation.

We’re Here to Help

Transparency is key to a great vacation. If you have any questions about what’s covered or need help calculating your travel vitals, please reach out to us directly at 616-949-2727.

Finalizing Your Visit

Keep an eye on your inbox! You will receive a detailed confirmation email with everything you need to know before your scheduled time.

The Check-In Checklist

To ensure a seamless start to your experience, please keep the following in mind:

• Identification is Key: To protect the integrity of our offers, we require a valid, government-issued photo ID for every member of your party at check-in.

• Arrival Requirements: Please note that we are unable to proceed with appointments without proper identification. In these instances, the appointment will be cancelled, and any associated promotional offers may be forfeited.

• Rescheduling: While we always strive to be flexible, rescheduling is subject to current availability and the expiration dates of specific promotions.

Prepare for Your Appointment

We highly recommend reviewing your confirmation email a day or two before your visit. If any questions pop up as you’re preparing, we are just a phone call away at 616-949-2727.

Dedicated Support for Your Offer

To ensure you receive the most accurate and specialized assistance, we recommend using the direct support number or email address listed right on your promotional voucher.

• Why use these contacts? These dedicated lines are staffed by experts who specialize in your specific offer and can provide the quickest answers for your booking.

• Misplaced your voucher? No problem at all. If you can’t find those contact details, simply give us a call at 616-949-2727. We’ll be happy to point you in the right direction or help you get the information you need.