If your appointment hasn’t been scheduled yet, please complete the scheduling process with the telemarketer.

If you were offered a promotional incentive, make sure you meet the specific qualifications of that offer before scheduling your appointment.

If your appointment is already scheduled, please review your confirmation email prior to arrival.

We verify identity of all appointments- guests are required to show their valid government issued photo ID to us for appointment check-in.

Please note: A valid government-issued photo ID is required for all scheduled parties at check-in. Failure to present proper identification will result in appointment cancellation, and any associated promotional offers will be forfeited. If rescheduling is available, it will be offered at the time of cancellation; however, rescheduling is not guaranteed. Please be aware that some promotional offers may expire before a rescheduled appointment becomes available.

For any additional questions, feel free to contact us directly at 616-949-2727.

Concerned About a Call Claiming to Be from Vista Travel Company?
If you ever question the legitimacy of a call claiming to be from or on behalf of Vista Travel Company, please call us directly at 616-949-2727 for verification.

We occasionally work with third-party marketing companies on promotional offers, and these companies are required to follow all applicable telemarketing and consumer privacy laws.

Important Notes:

• Michigan follows the Federal Do Not Call (DNC) Registry as its standard.

• Vista Travel Company does not authorize any marketing company to contact numbers on the DNC list unless that company already has explicit consent from the individual.

• If you're ever unsure about a call, contact us directly before taking any action.

Important: Never provide private or financial information over the phone, text/sms, or by email to anyone claiming to be from Vista Travel Company without verifying directly with us in person or by calling us at 616-949-2727.

Please call the phone number listed on the invitation. These numbers are specific to each invitation and may expire once an offer has ended.

Be sure to keep your original invitation and bring it with you to your scheduled appointment.

If you have any additional questions, feel free to contact us directly at 616-949-2727.

Each promotional offer has its own unique terms and conditions.
Qualifications vary by offer.

Are there out-of-pocket expenses when using my promotional incentive?
Yes, vacation-related promotions involve out-of-pocket costs.

Common expenses include, but are not limited to: deposit, taxes & fees. Expenses not included in an offer such as meals, entertainment, & transportation are out of pocket.

Please refer to your confirmation email for details specific to your offer. If you have any additional questions, feel free to call us at 616-949-2727.

Yes. If you were booked by a third party marketing company, then you will receive an email with your appointment details prior to your scheduled time.

Please note: A valid government-issued photo ID is required for all scheduled parties at check-in. Failure to present proper identification will result in appointment cancellation, and any associated promotional offers will be forfeited. If rescheduling is available, it will be offered at the time of cancellation; however, rescheduling is not guaranteed. Please be aware that some promotional offers may expire before a rescheduled appointment becomes available.

Please review the email prior to your appointment. If you have any questions, feel free to call us at 616-949-2727.

Your voucher should include a support phone number and/or email specific to that promotional offer. Please use the contact information specific to your promotion.

If you’re unable to locate the support contact information, feel free to call us at 616-949-2727 and we can help you.